Refunds and Returns Policy
Thank you for shopping at Nantucket Whaler. We want you to be completely happy with your purchase, but if you need to make a return or exchange, please follow the instructions below.
We will gladly accept any unworn, unwashed or unaltered merchandise in like new condition within 30 days of the original purchase date for exchange or refund. Clearly marked "final sale" items are not eligible.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product is in its original packaging
The product isn't used or damaged
Products that do not meet these criteria will not be considered for return. Nantucket Whaler is not responsible for any return made using a personal return shipping label without prior authorization.
Exchanges for alternate colors or sizes will be processed upon request, provided the replacement is the same style name as the return. To exchange for a new style, a refund will be issued and a replacement order may be placed at the shopper’s convenience.
IMPORTANT: We cannot guarantee that you will or will not be charged any customs duties or taxes. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian orders.
If you received a damaged product, please notify us immediately for assistance at email@example.com.
Items marked Clearance or Final Sale may not be returned.
If you have any questions about our Refunds and Returns Policy, please contact us: