Refunds and Returns Policy

Thank you for shopping at Nantucket Whaler. We want you to be completely happy with your purchase, but if you need to make a return or exchange, please follow the instructions below.

For returns and exchanges, please visit http://returns.nantucketwhaler.com or email us at customerservice@nantucketwhaler.com for a prepaid shipping label.

We will gladly accept any unworn, unwashed or unaltered merchandise in like new condition within 30 days of the original purchase date for exchange or refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

  • The product isn't used or damaged

Products that do not meet these criteria will not be considered for return. Nantucket Whaler is not responsible for any return made using a personal return shipping label without prior authorization.

Damaged items

If you received a damaged product, please notify us immediately for assistance at customerservice@nantucketwhaler.com.

Sale items

Items marked Clearance or Final Sale may not be returned.

Contact us

If you have any questions about our Refunds and Returns Policy, please contact us: